Search the community and support articles Windows Windows 10 Search Community member. Choose where you want to search below Search Search the Community. Feel free to get back to us with the required information to assist you further. Tap or click the drop down box and select a previous operating system, then tap or click OK. Place a check in the Run this program in compatibility mode for: box. Right click the driver installation file and select Properties then tap or click the Compatibility tab. Click Next and follow the on-screen instructions.

In the list of options, click on Hardware and devices.

In the new window, click View all on the left pane. Press Windows key to launch the Start screen. What is the make and model of your computer? When you connect laptop to external display, which gets shut down? Laptop or external display? Try the below methods and check if it works: Method I suggest you to run the Hardware and devices troubleshooter to troubleshoot the device: 1.

To serve you better, please help me with this: 1. This circumstance can occur if the device hardware fails or if the device driver fails.

Your interest on Windows 10 is appreciated. I recently upgraded to windows 10, firstly everything was fine, my external display worked fine, now I have problem with graphics when I connect laptop to a external display it shut downs in few secs, if I disable intel adapter it doesn’t, however I don’t want to disable intel hd graphics adapter, so I tried update driver and etc I am using hdmi to vga adapter for external display Thank you for posting your query in Microsoft Community Forums.

Intel hd graphics driver update